| 1. Select settings icon from home page |
Figure: iPhone home page settings icon
|
| 2. Select Mail, Contacts, Calendars > |
Figure: Settings - Mail, Contacts, Calendars >
|
| 3. Select Add Account... |
Figure: Mail - Add Account button
|
| 4. Select Other option |
Figure: 'Other' account option for email
|
| 5. Select Add Mail Account |
Figure: Mail Add Account button
|
|
6. Complete the details in the 'New Account' screen.
Name: Enter your preferred salutation
Address: Enter your full email address
Password: Enter your email server password.
Description: iPhone will default to your address. Hit return button to accept this option. iPhone will automatically create the new account, display a short message about saving account information and open a new screen enabling you to enter the mail server details.
|
Figure: New account details screen
|
7. Entering the mail server credentials
Please refer to for a discussion of mail server credentials. |
|
|
7.1 IMAP option - Ensure that the IMAP option is selected.
Internet Message Application Protocol (IMAP) is an option that enables you to access email with both your iPhone and another email client e.g. Outlook. Using the POP option will delete emails from the server and therefore you may not receive these emails in Outlook for archiving.
|
Figure: IMAP option button
|
|
7.2 Incoming Mail Server
As a WebSuburb client we will provide you with your incoming email server credentials.
Host Name: enter the name of your incoming email server. Usually this will be 'mail.domain name.com.au'
User Name: enter your full email address.
Password: iPhone will insert the password that you entered previously. Hit the return button to accept.
|
Figure: Incoming Mail Server settings
|
|
7.3 Outgoing Mail server
Figuring the outgoing mail server can be a little tricky because of the spam settings provided by your iphone service provider. E.g. vodafone provides an outgoing mail server for it's clients. Outgoing messages are associated with your mobile phone number, therefore vodafone don't require a user name and password.
Host name: Enter the outgoing mail server you prefer to use.
User Name: enter the credentials required by the outgoing mail server. This may be blank.
Password: enter the credentials required by the outgoing mail server. This may be blank. Hit the Save button
|
Figure: Outgoing Mail Server settings
|
| iPhone will display a 'Verifying IMAP account information' message |
Figure: Verifying IMAP account information message
|
|
iPhone will then display this error message
Cannot Connect Using SSL
Do you want to try setting up the account without SSL?
Select the No option
|
Figure: SSL failure message - Slect Nn
|
|
iPhone will display the message
IMAP account verification failed
Select the Save button
|
Figure: IMAP verification error message
|
|
iPhone will display a confirmation message
'This account may not be able to send or receive emails. Are you sure you want to save?'
Select the Save button
|
Figure: email setup verification message
|
|
8. Now we need to test that our email is working.
Not really necessary but to satisfy yoruself, send a test message to ensure that you have email waiting on the server to be retrieved.
Return to the home page and select the mail option
|
Figure: iPhone home page mail icon
|
| 9. Select the new email account that you have created |
Figure: Available email accounts list
|
| 10. Hit the refresh button in the bottom left corner. A confirmation message will display in the bottom information panel. |
Figure: email refresh folder and confirmation message
|